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Here is a story of four traders who each started with a website built by us, retailing the same products Australia-wide from different cities. It's hard to compare businesses with different products in different markets, but these four businesses had all those factors in common. Start-up:
Observations: Service: - Traders A and B are always available to give personal service and advice by phone or email on their products. They each told us that this was as well as their having full information on their websites and FAQ pages answering most questions. Trader C's employee was often out of the shop and left customer enquiries unanswered. Trader D was working elsewhere during the day, and relied on potential customers either placing orders on-line or leaving messages on an answering machine. Range: - Traders A and B carried a full range of inventory. C advertised a full range but was often out of stock. D carried only a limited range. Competition: - The same products were all stocked by large chain stores and other on-line traders, so the fact that Traders A and B prospered indicates that their personal service was able to attract customers away from the impersonal chain stores and other on-line traders. In our own business of developing websites, even though large projects can and are carried out using email only, a number of clients have made contact with us by telephone in the early stages, even from 4,000 kilometres away. We have a lot of information on our website, but perhaps people need reassurance that there is another human, not a robot, at the other end. Different products have different issues. But the above story shows traders with a full range of products, who know their products and can offer personal service are ahead of others. More information for small businesses is found at platypus websites - www.platywebs.com.au. Starting A Child Daycare. - Complete business package to help you easily and quickly start your own profitable home-based day care business! Robert G. Allens Challenge. - 1 New York Times Bestselling Author Needs Your Success Story. Article Index: | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 | 50 | 51 | 52 | 53 | 54 |
More Articles:1. Ezine Advertising Works: Top 10 Reasons To Advertise With Ezines By Deanna Mascle You've heard the buzz but still have some questions. Does Ezine Advertising really work?The short answer is "Yes! It works" and here's 10 reasons why:~ An Ezine is an electronic magazine or newsletter. The electronic format makes it easy to respond to your ad. A simple mouse click is much more convenient than picking up the phone, mailing in a card, or driving to a physical store~ The electronic format offers less potential for distraction before they arrive at your "store". Just think if you … 2. How to Turn Your Articles into a Viral Traffic Stampede By Alli Ross By writing articles you can send targeted traffic to your website at any time without paying a single cent. Articles are one of the best online marketing investments you can make because you write them once and they send you instant visitors each and every day. The more articles you have circulating the internet, the more targeted traffic they will send to your site.Now, you may be thinking that writing just isn't your thing, but I'm about to show you just how easy it can be.Read on to find o… 3. What is Article Marketing? By Cody Frazier Simply put article marketing is advertising your web site through the use of articles. This choose of advertising is preferable over others for the simple fact that it's free. There are many article directories that allow you to submit your articles for free. They allow you to have a resource box at the end of your article that you can plug your site and products with. Not only that but if you're into building links this is a great way of doing it. If your article is chosen by publishers they … 4. Have You Got Your Ear To The Ground Or Your Head In The Sand? By Michael Cheney What happened on your website yesterday? What about last week or last month? How about in the past hour? How many visitors come to your website as a result of using a search engine? How long do people stay on your website for on average? Which pages do your visitors go to?If you don't know the answer to some or all of these questions you are effectively operating a website blind.This is like riding a bike blindfolded and expecting to arrive at the right destination. It's impossible and the… |
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